Thursday, 30 January 2025: Water supply has been restored to the majority of Uisce Éireann customers in County Clare. Approximately 700 premises, equalling to 1500 customers remain without supply as of this afternoon, Thursday 30.
Due to a loss of power at pumping stations along the network, customers on the Ballymacravan Public Water Supply, including Ennistymon, Lisdoonvarna, Ballyvaughan, Doolin, Fanore, Lahinch, Cliffs of Moher, and surrounding areas may still be experiencing a loss of supply. Customers on the Old Doolough Public Water Supply, may also be experiencing supply disruptions, including Rockmount.
Please be assured Uisce Éireann crews are continuing to work tirelessly to ensure the affected sites have power returned to them as quickly as possible, there are approximately 14 generators installed at all of the plants, pumping stations and reservoirs where it is required in an effort to ensure water supply is provided.
We are continuing to work closely with the ESB to prioritise the restoration of electricity supply in the remaining locations where generators are still providing a power source. Customers may experience low pressure or disruptions as the networks begin to recharge, especially those on higher ground or at the end of a network.
Alternative water supplies are available in the below listed locations will remain until supply has been restored:
- Killaloe GAA Pitch
- Public Water Tap located at Ennistymon Square
- Clouna Church, Ennistymon
- Woodcock Pub, Cratloe
- O’Maras Shop, Flagmount
- McGann’s Pub, Doolin
- O’Donoghue’s Pub, Fanore
- Church car park, Ballyvaughan
- St Breckans GAA Car Park, Lisdoonvarna
- Promenade car park, Lahinch
- Miltown Malbay GAA Pitch
- Rockshop, Liscannor
Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure, which we understand is a challenge at this time.
Uisce Éireann are currently working alongside the Civil Defence to deliver bottled water to vulnerable customers in areas of the county. We are also liaising with Local Co-ordination Groups and Emergency Response Hubs in areas where these have been established. Clare County Council is coordinating the local level humanitarian response in the county. A helpline is available at 065 6846386 (from 8am to 8pm) to provide advice and direction regarding supports available. There are five Community Hubs up and running – located in Ennistymon, Kilrush, Flagmount, Tulla and Doolin/Lisdoonvarna, providing people with power and personal hygiene facilities.
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates please visit the Water Supply Updates section of water.ie
Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.