Uisce √Čireann working to restore normal water supply for customers in West Clare

Wednesday, 24 January 2024 ‚Äď Uisce √Čireann is working to restore normal water supply to customers supplied by Old Doolough Water Treatment Plant in County Clare as a result of a mechanical failure at the water treatment plant. 

Dedicated water services crews have been mobilised to work to restore normal water supply as quickly as possible and repairs are expected to be completed by 5pm this evening. Customers in Old Doolough, Miltown Malbay, Quilty, Spanish Point, Coore, Creegh, Kilmacduane, Cooreclare and surrounding areas may experience reduced water pressure and/ or water outages today while repair works are underway.

Darragh Conneely, Water Operations Lead with Uisce √Čireann, said: ‚ÄúWe thank impacted customers for their patience as we work to restore normal water supply as quickly as possible. We are appealing to customers to help conserve water by not running taps needlessly, taking showers instead of baths and to postpone using dishwashers and washing machines where possible. Further information on water conservation is available on our website at www.water/conserve. We understand the inconvenience unplanned outages can have on customers and we appreciate their patience as we work to return normal water supply.‚ÄĚ

Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage.

Vulnerable customers who have registered with Uisce √Čireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce √Čireann continues to provide detailed, real-time and local information about water service and supply issues on www.water.ie. The Uisce √Čireann customer care helpline is open 24/7 on 1800 278 278 and updates are also issued via Facebook and X (formerly Twitter) @IW_Care. Did you know, business customers can sign up to the text alert system to receive real-time updates at www.water.ie/business-updates. Signing up is easy and only takes a few seconds.

Uisce √Čireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit www.water.ie