Uisce Éireann crews working to restore water supply to customers in Shannon
Tuesday, 30 September 2025: Uisce Éireann crews are working to restore water supply to customers in Shannon town, Sixmilebridge, Cratloe, Kilkishen, Quin, Kilmurry and surrounding areas in Co Clare.
Following operational issues at Castlelake Water Treatment Plant, some customer may experience a loss of pressure and disruptions to their water supply.
Customers may also experience short-term discolouration to their supply. For more information, customers can visit: www.water.ie/water-supply/supply-issues/discoloured-water.
In the event of discolouration, running the cold kitchen tap for several minutes, will usually restore the water to a clear colour. For more information and advice, please visit the Discoloured water section of our website.
Darragh Conneely, Water Operations Manager, Uisce Éireann said: “We understand the inconvenience of an unplanned outage, and we thank customers for their support while repair works continue. We are working to restore supply to customers as quickly as possible.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.
Updates are available on our Water Supply Updates section on water.ie (CLA0009973).
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our text alerts page.