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UID:1-65@shannonchamber.ie
DTSTART;TZID=Europe/Dublin:20150820T093000
DTEND;TZID=Europe/Dublin:20150820T170000
DTSTAMP:20260305T113704Z
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SUMMARY:Effective Communication Skills (Fully Booked)
DESCRIPTION:Communicate to Succeed\n\nNot much has changed since George Ber
 nard Shaw stated that “The problem with communication is the illusion th
 at is has occurred”! Being able to communicate effectively helps you to 
 create a positive impact in your workplace. Poor communication skills at w
 ork\, whether face-to-face or online\, often lead to serious issues\, for 
 instance when people send an abrupt or muddled email when a phone call or 
 face-to-face meeting would be much more effective. Important communication
  skills covered in this course include being able to question effectively\
 , listen actively\, influence successfully\, build understanding and deal 
 with conflict where necessary.\n\nWho is this course for?\n\nThis Communic
 ations Skills training course is aimed at individuals who wish to:\n\n	Com
 municate more effectively in the workplace\n	Project a positive image at w
 ork\n	Understand others better\n	Be equipped to handle a wide range of com
 munication scenarios and media\n	Influence and negotiate through communica
 tion\n\nYou will learn how to:\n\n	Influence and build rapport at work\n	C
 ommunicate effectively to diverse audiences\n	Realise how body language im
 pacts on communication\n	Overcome barriers to effective communication\n	Un
 derstand and appreciate different personalities\n	Handle difficult communi
 cation scenarios\n	Adapt to a range of communication settings including on
 e-to-ones\, informal and formal meetings and presentations at work\n	Influ
 ence peers\, other colleagues and management\n	Understand how assertivenes
 s differs from aggression and submission\n	Address work situations in an a
 ssertive manner\n	Negotiate to achieve win-win solutions\n\nHow will you l
 earn?\n\nThis course involves an interactive workshop format and will cons
 ist of a mix of:\n\n	Teaching by an expert trainer using a variety of qual
 ity learning materials\n	Group and individual learning activities\n	Group 
 discussion\n	Role plays of real-life communication/ influencing scenarios\
 n\nAbout Trainer\n\nDonal Fitzgibbon joined IBT twelve years ago and speci
 alises in the areas of people skills development with emphasis on communic
 ation\, assertiveness\, motivation\, influencing and problem solving.  He
  also delivers courses in Emotional Intelligence and facilitates interacti
 ve workshops for Team Leader development\, meeting skills and time managem
 ent.\n\nMember Fee €120 per person (Includes lunch\, tea and coffee)\n\n
 Non Member Fee €150 per person (Includes lunch\, tea and coffee)\n\nCan
 cellation Policy: Training courses which are cancelled over 7 days in adv
 ance of scheduled training date shall incur no cancellation fee. Training 
 courses which are cancelled within 7 days of scheduled training date shall
  incur a cancellation fee equal to 50% of the agreed cost of the training.
LOCATION:The Oakwood Arms Hotel\, Shannon\, Shannon\, Clare\, Ireland
GEO:52.6996573;-8.914691100000027
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